Privacy Policy

Effective Date: April 11, 2025

At The Remark Way™ ("Company," "we," "us," or "our"), we are committed to protecting your privacy and ensuring transparency in how we handle your information.

This Privacy Policy outlines how your personal information is collected, used, and shared when you visit our site (https://www.theremarkway.com) or engage with our services including communication via SMS, email, or other channels.

1. Contact Information

If you have any questions about this policy, or wish to exercise your privacy rights, please contact us at:

The Remark Way™, LLC
Email: support@theremarkway.com
Address: PO Box #87, Festus, MO 63028

2. Information We Collect

We may collect the following types of information:

  • Personal Identifiable Information (PII): Name, email address, phone number, billing details, and any other voluntarily provided information.

  • Sensitive Data: We do not knowingly collect sensitive personal data unless explicitly provided with consent.

  • Usage Data: IP address, browser type, referring/exit pages, device type, and behavior on our website.

  • Cookies & Tracking: Collected via cookies, pixels, and similar technologies. Refer to the ‘Cookies and Tracking Technologies’ section for more detail.

3. How We Use Your Data

We use the data we collect to:

  • Provide and manage our services.

  • Respond to inquiries and requests.

  • Send transactional and promotional communications via email and SMS.

  • Improve website functionality and user experience.

  • Monitor site traffic, engagement, and performance.

  • Comply with applicable laws and obligations.

4. SMS/Text Message Communications

By opting in to receive SMS/text communications from us, you agree to receive messages related to:

  • Service updates.

  • Appointment reminders.

  • Transaction confirmations.

  • Marketing offers/promotions (only with express consent).

Message frequency may vary based on your interactions with our services. Message and data rates may apply. You must provide explicit consent to receive SMS messages by opting in through designated sign-up forms or service agreements. Consent is not a condition of purchase.

5. Communication Preferences and Opt-Out

  • Email: You may unsubscribe at any time using the “unsubscribe” link in any of our emails.

  • SMS: To opt-out of text messages, reply “STOP” to any SMS from us. After confirming your opt-out, no further messages will be sent unless you opt in again.

  • Assistance: For help with communications, reply “HELP” to any message or contact support@theremarkway.com.

By using our services, you consent to receive communications via email and SMS related to your account, services, updates, and promotions. You may opt out at any time.

6. Data Use and Information Disclosure

We do not sell, rent, or share your personal information for marketing or promotional purposes.

We may process and transmit your data only as necessary to operate our services, which may include:

  • Service providers for secure payment processing, account management, scheduling, and customer support.

  • Platforms used for website performance, analytics, and internal communication.

  • Compliance with legal or regulatory requirements as required by law.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services. No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.

7. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

You may request deletion of your data at any time by contacting us at support@theremarkway.com.

8. Data Security

We implement administrative, technical, and physical safeguards to protect your information, including:

  • Secure servers and encrypted storage.

  • Limited access controls and user authentication.

  • Regular system reviews and monitoring.

Despite our efforts, no online system is completely secure, and we cannot guarantee the absolute security of your data.

9. Cookies and Tracking Technologies

We use cookies and similar tracking tools to:

  • Personalize your experience.

  • Analyze traffic and engagement.

  • Serve targeted ads via third-party platforms (e.g., Google™, Meta™).

You can manage cookie preferences through your browser settings or our site’s Cookie Settings tool.

10. Newsletters and Promotional Emails

With your consent, we may send newsletters or promotional emails. You can opt out anytime by clicking “unsubscribe” in the email footer.

11. Retargeting Ads & Affiliate Marketing

We may display ads based on your interactions with our website. We also participate in affiliate programs that may earn us commissions when you purchase via affiliate links — at no extra cost to you.

12. International Data Transfers

If you are outside the United States, your data may be transferred to and processed on servers located in the U.S. By providing your information, you consent to this transfer.

13. Legal Basis for Processing Data (GDPR)

We process personal data using one or more of the following legal bases:

  • Your explicit consent.

  • Fulfillment of a contract.

  • Our legitimate business interests.

  • Legal obligations or regulatory requirements.

14. Your Legal Rights Under GDPR and CCPA

Depending on your location, you may have the right to:

  • Access, update, or delete your data.

  • Object to data processing or request portability.

  • Withdraw consent for future communications.

  • File a complaint with a regulatory body.

To exercise your rights, contact us at support@theremarkway.com.

15. California Residents (CCPA Compliance)

If you are a California resident, you have the right to:

  • Know what personal information we collect.

  • Request deletion of your data.

  • Opt-out of any data sale (we do not sell personal data).

You will not be discriminated against for exercising your CCPA rights.

16. Data Breach Notification

In the event of a data breach that impacts your personal information, we will notify you in accordance with applicable data protection laws.

17. Children’s Privacy

We do not knowingly collect information from anyone under 16 years of age. If we learn that we have done so, we will delete that information promptly.

18. Third-Party Links

Our site may contain links to third-party websites or tools. We are not responsible for the content or privacy practices of those external platforms.

19. Changes to This Privacy Policy

We may update this policy from time to time. The most current version will always be available at https://www.theremarkway.com/privacy-policy with an updated effective date.

Continued use of our site or services constitutes acceptance of this policy.

20. Terms of Use

Use of our website is also governed by our Terms & Conditions. Please review them for additional information about your rights and responsibilities.

Last updated: April 22, 2025.